The Lebanon Police Department Communications Division is responsible for dispatching both routine and emergency calls to police, fire, animal control, and public works. The communications division dispatches an average of 5,700 calls each month. They are also responsible for the entry and maintenance of NCIC records such as missing persons, wanted persons, stolen vehicles, weapons, license plates and other items containing an identification number. NCIC is a nationwide, computerized information system established as a service to all criminal justice agencies – local, state, and federal. Each dispatcher must be certified and proficient in the use of this system.
Every three years, the communications division receives an audit from the TBI LESU Division. The audit ensures that the department maintains compliance with all federal and state police policies relating to dispatch.